Login or Register

Forum

Sonarr Unable to connect to Index

Reply
By Message
asianman
on Nov 14, 2016
(48 Wks)
Hi all - recently Sonarr has been unable to connect to Usenet Crawler for searching - has something changed recently?
Tarom
on Nov 14, 2016
(48 Wks)
I would like to confirm, I am having the same problem....
luxodude
on Nov 14, 2016
(48 Wks)
Nothing much is working - gateway timeouts - not been able to do anything on the site for the past 20 mins of trying. Would be so great to get this site back working properly - hopefully one day . . .
darecki
on Nov 14, 2016
(48 Wks)
same issue... Sonarr not able to connect
asianman
on Nov 14, 2016
(48 Wks)
Good to know it's not just me... can an admin confirm what's going on and when it's expected to be working again?
Megatron - admin
on Nov 14, 2016
(48 Wks)
There is a backup indexer in place, check out the topic on the #usenet-crawler room on rocketchat (link top left).
Maestro
on Nov 14, 2016
(48 Wks)
Hello all,

We were having some issues with our search function and as a result of this we had to shut down the RSS and API.

BUT EVERYTHING IS FIXED! YOOPIE!

Enjoy!
asianman
on Nov 15, 2016
(48 Wks)
Yay! All going again :)
darecki
on Nov 15, 2016
(48 Wks)
just checked and down again today
Megatron - admin
on Nov 15, 2016
(48 Wks)
There is some ongoing maintenance with the search indexes, they should return shortly. Sorry for any inconvenience.
darecki
on Nov 15, 2016
(48 Wks)
np.. thanks for the update.. :)
asianman
on Nov 17, 2016
(48 Wks)
Offline again? :(
Placebo
on Nov 18, 2016
(47 Wks)
It's been garbage for days now, seems the second coming was a false dawn, and I can't even log in to the chat to find out what's going on.
WNHQ
on Nov 18, 2016
(47 Wks)
appreciate the efforts being put in by the admin and new helpers here.
Maestro
on Nov 19, 2016
(47 Wks)
we are experiencing some issues with the load. We are trying to keep the site alive while we work on a permanent solution.

Thank you for your support and understanding!
doord031
on Nov 21, 2016
(47 Wks)
Same issue. Hope you will find a solution... Wish you luck!!!!
caldwellone
on Nov 21, 2016
(47 Wks)
Not sure if this will help but here are the errors I am seeing..

Unable to connect to indexer: Data at the root level is invalid. Line 1, position 1.

Exception
System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.Linq.XDocument.Load(XmlReader reader, LoadOptions options)
at NzbDrone.Core.Indexers.RssParser.LoadXmlDocument(IndexerResponse indexerResponse) in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\RssParser.cs:line 96
at NzbDrone.Core.Indexers.Newznab.NewznabRssParser.PreProcess(IndexerResponse indexerResponse) in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\Newznab\NewznabRssParser.cs:line 21
at NzbDrone.Core.Indexers.RssParser.ParseResponse(IndexerResponse indexerResponse) in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\RssParser.cs:line 50
at NzbDrone.Core.Indexers.HttpIndexerBase`1.FetchPage(IndexerRequest request, IParseIndexerResponse parser) in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 286
at NzbDrone.Core.Indexers.HttpIndexerBase`1.TestConnection() in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 311
Close
Bradnoid
on Nov 23, 2016
(47 Wks)
Yep. No API or RSS.
tbern123
on Nov 23, 2016
(47 Wks)
same issue here
Megatron - admin
on Nov 24, 2016
(47 Wks)
Do you still have problems with the API/RSS and if so is it on all categories or just specific ones? Also which Sonarr version are you using?
tbern123
on Nov 25, 2016
(46 Wks)
Sonarr Ver. 2.0.0.4389

When you try to add it as an indexer, an error message comes up to say that the indexer is not returning any results
mjyounger
on Nov 26, 2016
(46 Wks)
sonarr 2.0.0.4389

"no results were returned from your indexer."
Megatron - admin
on Nov 26, 2016
(46 Wks)
Can any of you BFF that use Sonarr paste the following URL in their browser and append it with their API key and let met know if it gives back results. Thanks :)

http://wwwpao56.com/api?t=tvsearch&q=breaking%20bad&season=1&ep=1&apikey=
tbern123
on Nov 26, 2016
(46 Wks)
- Message removed by moderator Megatron -
Megatron - admin
on Nov 26, 2016
(46 Wks)
Please do NOT post your API key together with the results of the URL.

Thanks,
V
aberserker
on Nov 26, 2016
(46 Wks)
<rss xmlns:atom="http://www.w3.org/2005/Atom" xmlns:newznab="http://www.newznab.com/DTD/2010/feeds/attributes/" version="2.0">
<channel>
<atom:link href="http://wwwpao56.com/api?t=tvsearch&q=breaking%20bad&season=1&ep=1&apikey= rel="self" type="application/rss+xml"/>
<title>usenet-crawler</title>
<description>usenet-crawler Feed</description>
<link>http://wwwpao56.com/</link>
<language>en-gb</language>
<webMaster>[email protected] (usenet-crawler)</webMaster>
<category/>
<image>
<url>
http://wwwpao56.com/views/images/logo.png
</url>
<title>usenet-crawler</title>
<link>http://wwwpao56.com/</link>
<description>Visit usenet-crawler - A quick usenet indexer</description>
</image>
<newznab:response offset="0" total="0"/>
</channel>
</rss>
Baminga
on Nov 26, 2016
(46 Wks)
I got the same
Apoknik
on Nov 27, 2016
(46 Wks)
I get same reply as above - please fix...
Megatron - admin
on Nov 27, 2016
(46 Wks)
- Message removed by moderator Megatron -
Megatron - admin
on Nov 27, 2016
(46 Wks)
Just for confirmation, the API endpoint is currently disabled, hence the error message. Will let you guys know when it is enabled again.
tbern123
on Nov 27, 2016
(46 Wks)
Thank you workloss - appreciate the update and your help yesterday
ikwhite
on Nov 28, 2016
(46 Wks)
Noticed the api problem and came lookng here for answers. I see you are working on it and appreciate the efforts being put forward to fix, thanks.
ArgleBargle
on Nov 30, 2016
(46 Wks)
Any news on this yet? I just upgraded to BFF and found that it's not working. :(
Megatron - admin
on Nov 30, 2016
(46 Wks)
We are slowly regaining some of the stability (we found some issues in the code that are being addressed now).

I have no ETA for you yet, but rest assured we are working to get things done as soon as possible.
Megatron - admin
on Dec 2, 2016
(45 Wks)
Please let us know if the Sonarr connection test issue has been resolved for you guys. :)
Hagalaz
on Dec 2, 2016
(45 Wks)
Saw this and checked my Sonarr, all seems to be working OK.
Thanks for all your work.
tbern123
on Dec 3, 2016
(45 Wks)
Just tried it and it now connects. Results for searches also show usenet results _ Thank you for resolving this
tbern123
on Dec 3, 2016
(45 Wks)
Just tried it and it now connects. Results for searches also show usenet results _ Thank you for resolving this
ksalwitz
on Dec 10, 2016
(44 Wks)
Seems to be down again.
Megatron - admin
on Dec 10, 2016
(44 Wks)
Thanks for the heads up, it will be looked into asap :)
Megatron - admin
on Dec 10, 2016
(44 Wks)
I raised a new issue so you can keep track. More info at http://gitlab.wwwpao56.com/OptimusPrime/usenet-crawler/issues/124

Megatron - admin
on Dec 11, 2016
(44 Wks)
Just a heads up, the problem should be resolved. Drop a msg if there continue to remain issues with Sonarr
ksalwitz
on Dec 15, 2016
(44 Wks)
Looks like it's just failed again.
sparky247
on Dec 15, 2016
(44 Wks)
Failed for me
Megatron - admin
on Dec 15, 2016
(44 Wks)
There was an issue earlier today with the search service, which has been resolved.
Megatron - admin
on Dec 15, 2016
(44 Wks)
- Message removed by moderator Megatron -
sparky247
on Dec 16, 2016
(44 Wks)
Just did a test and it's still not working
Megatron - admin
on Dec 16, 2016
(43 Wks)
Maybe it was an issue earlier today which I was not aware of, but it seems Sonarr is doing the test connection and API call to UC just fine right now.
sparky247
on Dec 17, 2016
(43 Wks)
working, Thank you
OptimusPrime - admin
on Dec 18, 2016
(43 Wks)
Indeed API has been wobbly last few days. We added a load balancing agent in front of the API and it took a bit getting it stable. It is a big improvement as API and site are now fully separated.
sparky247
on Dec 19, 2016
(43 Wks)
Guys it's broken again Error is "No results were returned from your indexer, please check your settings."
OptimusPrime - admin
on Dec 19, 2016
(43 Wks)
:( Fixed
wtb2k
on Dec 20, 2016
(43 Wks)
Unfortunately it seems to be broken again... :(
joshuabialek
on Dec 22, 2016
(43 Wks)
I'm having issues as well here with sonarr. Thanks!
Megatron - admin
on Dec 22, 2016
(43 Wks)
Can you provide more specific error messages please, as it seems to work here for me.
Faaipdg
on Dec 22, 2016
(43 Wks)
same here - error message is as such when testing

ConnectFailure (Connection refused)
Megatron - admin
on Dec 22, 2016
(43 Wks)
- Can your machine that runs Sonarr reach wwwpao56.com via ping
- What platform does your Sonarr run on
- Which version of Sonarr are you using
- Have you tried using Google DNS servers


PS. it could be that you tested while the Sphinx index for TV was down for maintenance. When did you test last when this occured?

Megatron - admin
on Dec 22, 2016
(43 Wks)
I would suggest joining us on http://chat.wwwpao56.com for some hands on support.
claptraw
on May 1, 2017
(24 Wks)
I'm trying to set up usenet crawler in Sonarr right now and I'm getting the "no results were returned from your indexer" error too. Any news on this one or is it a up/down-story?
erus1370
on May 1, 2017
(24 Wks)
I'm having the same issue as claptraw. "no results were returned from your indexer". I'm also a new to usenet-crawler and trying to get it setup in sonarr
randomfire8
on May 7, 2017
(23 Wks)
same here. Sonarr won't connect again.
tks325
on May 11, 2017
(23 Wks)
I just tried to connect and it failed
alferret
on May 11, 2017
(23 Wks)
Sonarr was working fine, all settings are correct but fails to connect, no results.
Nothing has changed my end.
alferret
on May 11, 2017
(23 Wks)
"No results were returned from your indexer, please check your settings."
asianman
on May 19, 2017
(22 Wks)
Not able to connect here... again.
dlong41123
on Sep 30, 2017
(16.7d)
sonarr user here, seems to be borked for me too. Wondering if there is some sort of fix or maybe i am doing something wrong?
dabahia
on Oct 6, 2017
(10d)
No fix yet... :(
Manchu8990
on Oct 14, 2017
(2.8d)
No longer able to auto grab items any longer.. anyone have a recommendation on a better indexer?
sinroz
on Oct 15, 2017
(1.3d)
Having the same issue with sonarr on my end too.
Top

Add Reply

Upgrade to BFF required